Privacy Policy
Last Updated: 07/05/2023
At Sirias Pet Spa, we understand the importance of privacy and commit to keeping your personal information secure. This privacy policy outlines how we collect, use, and protect your personal data when you visit our pet grooming salon or use our services.
Information We Collect
We may collect certain personal information from you to provide our services effectively. The types of information we collect may include:
1. Contact Information: Such as your name, phone number, and email address, which may be collected when you make an appointment or contact us through our website or social media platforms.
2. Pet Information: Including your pet's name, breed, age, and any specific instructions related to grooming and health requirements.
3. Transaction Details: When you make a payment for our services, we collect payment information such as credit card details or other payment methods.
4. Website Usage Information: We may collect non-personal information like IP addresses, browser type, and device information to improve our website and services.
Use of Information
We use the collected information for various purposes, including:
1. Service Provision: To schedule appointments, provide grooming services, and communicate with you regarding your pet's grooming requirements.
2. Improvement of Services: To analyze website usage patterns and customer feedback in order to enhance our services and provide a better user experience.
3. Marketing: We may use your contact information to send you promotional offers, newsletters, or other marketing materials. You can choose to unsubscribe from these communications at any time.
4. Payment Processing: We use the payment information provided to process payments for our services.
Information Sharing
We understand the sensitivity of your personal information and are committed to keeping it confidential. We will only disclose your information under the following circumstances:
Third-Party Service Providers: We may share your information with trusted third-party providers who help us deliver our services efficiently, such as vet clinics or courier services for delivering our pet products.
Legal Compliance: We may disclose your information when required to comply with applicable laws, regulations, or legal processes.
Business Transfers: In the event of a business merger, acquisition, or sale of our assets, your information may be transferred to the new entity, subject to their adherence to this privacy policy.
Data Security
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we will securely dispose of it.
Your Rights
You have the right to access, modify, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us using the information provided at the end of this policy.
Cookies
Our website may use cookies to enhance your browsing experience. These small text files are stored on your device and help us analyze website traffic, customize content, and remember your preferences. You can choose to disable cookies in your browser settings, but this may affect certain functionalities of our website.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect or store personal information from individuals under 13 years of age. If we become aware of any such information, we will take immediate steps to delete it.
Changes to the Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy, please contact us at Sirias.pet.spa.11@gmail.com or call us at (909) 854-5411.
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.